Privacy Policy

Who we are

Binley Woods Service Centres Limited is a vehicle service centre based at 1A Broad Street Jetty, Coventry, CV6 5BE. For any privacy questions you can contact us on 024 7718 2275 or by email at ambi@binleywoodsservicecentre.co.uk.

Information we collect

We may collect and process the following information about you:

• Your name, email address, telephone number and postcode when you complete our contact form.
• Details of your vehicle and the service you require.
• Technical information such as your IP address, browser type and how you use our website, collected through cookies and analytics.
• Marketing campaign information (such as how you found us) captured from the website address.

How we use your information

We use the information we collect to:

• Respond to your enquiry and arrange your booking.
• Provide our services and communicate with you about your vehicle.
• Improve our website and understand how visitors use it.
• Measure the performance of our advertising, where you have consented.

Legal basis for processing

We process your personal data on the basis of your consent, to take steps at your request before entering into a contract, and for our legitimate interests in running and improving our business, always balanced against your rights.

Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate our website and manage enquiries (for example our email and customer enquiry providers), and with authorities where we are required to do so by law.

Data retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under UK data protection law you have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data in certain circumstances.
• Object to or restrict our processing of your data.
• Withdraw your consent at any time.

Cookies

Our website uses cookies. You can manage your preferences at any time using our cookie banner. For more detail, please see our Cookie Policy.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact us on 024 7718 2275 or at ambi@binleywoodsservicecentre.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).